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How to Reach Us

For questions about Yulpivo products, orders, payments, delivery, returns, refunds, or privacy, contact the team responsible for https://yulpivo.com.

Email: service@yulpivo.com

Customer Service: +1 4343136615

Support Hours: Monday to Friday, 9:00 AM to 6:00 PM, Eastern Time, excluding public holidays.

Response Time: We aim to respond within 1–2 business days. Messages received outside support hours are reviewed on the next business day.

Email is recommended for matters requiring order details, screenshots, or photographs. Telephone charges may depend on your service provider.

Help Us Locate Your Order

For purchase-related questions, include your order number, the email address used at checkout, and a short explanation of the issue. If a product arrived damaged, incomplete, or incorrect, photographs of the item and packaging can help us review the matter. Do not send your full payment-card number, password, or identity documents that are not reasonably needed.

Changes, Cancellations, and Returns

If you need to correct a delivery address or cancel an order, contact us at service@yulpivo.com as soon as possible. We can generally make changes only while the order can still be stopped before dispatch; a request does not guarantee that fulfillment can be interrupted. For a return, email us first to receive the correct instructions and destination. The registered address below is for business identification and correspondence and is not automatically a warehouse, customer collection point, or return facility.

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